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    Concierge

    Trip Services

    Airport pick-ups, in-villa massage, private chefs, snorkelling trips and day tours — chosen to fit the area your villa is in.

    1. Choose a villa — its page shows the services available in that area.

    2. Tick the services you want at checkout and pick the options (oil, vehicle, duration…).

    3. Our concierge checks availability and sends the price on WhatsApp. Nothing is added to your total without your approval.

    Arrival & transport

    Antar-jemput Bandara Ngurah Rai
    Ngurah Rai airport transfer

    Your driver waits at arrivals with a name board and takes you straight to the villa — no taxi queue.

    Timed to your flight
    Available in
    Details & options Included
    • Flight tracking for delays
    • Chilled water & cold towels
    • Help with luggage
    • Tolls & airport parking
    Vehicle
    • Toyota Alphard · up to 3 guests
    • Toyota Innova Zenix · up to 5 guests
    • Toyota Hiace Premio · up to 10 guests
    Direction
    • Arrival
    • Departure
    • Both ways
    Antar-jemput Bandara Lombok
    Lombok airport transfer

    Private car from Lombok International Airport (LOP) to your villa, with a driver who knows the best route.

    30 min – 1 hr 45 min depending on the area
    Available in
    Details & options Included
    • Flight tracking
    • Chilled water & cold towels
    • A photo stop on the way, on request
    Vehicle
    • Toyota Alphard · up to 3 guests
    • Toyota Innova Zenix · up to 5 guests
    • Toyota Hiace Premio · up to 10 guests
    Direction
    • Arrival
    • Departure
    • Both ways
    Transfer bandara Lombok → Gili
    Lombok airport → Gili transfer

    Car to Bangsal Harbour, a private speedboat to the island, and a porter to carry your luggage to the villa door.

    About 2 hours from the airport
    Available in
    Details & options Included
    • Air-conditioned car to Bangsal
    • 15-minute private speedboat
    • Porter or horse cart on the island
    • Harbour fees
    Direction
    • Arrival
    • Departure
    • Both ways
    Fast boat dari / ke Bali
    Fast boat to or from Bali

    Fast-boat tickets between Bali and the Gilis or Senggigi, with hotel pick-up in Bali.

    About 1.5–2.5 hours at sea
    Available in
    Details & options Included
    • Tickets with a trusted operator
    • Hotel pick-up in south Bali
    • Help with harbour check-in
    Bali harbour
    • Padang Bai
    • Serangan
    • Sanur
    Trip
    • One way
    • Return
    Antar-jemput Bandara Lombok
    Private car with driver

    An English-speaking local driver who doubles as your guide — your route, your stops.

    Half day (5 h) or full day (10 h)
    Available in
    Details & options Included
    • Fuel, tolls & parking
    • Bottled water on board
    • Route ideas from your driver
    Vehicle
    • Toyota Alphard · up to 3 guests
    • Toyota Innova Zenix · up to 5 guests
    • Toyota Hiace Premio · up to 10 guests
    Duration
    • Half day · 5 hours
    • Full day · 10 hours
    Sewa skuter
    Scooter rental

    A well-kept automatic scooter delivered to the villa — the easiest way to explore the lanes around you.

    Minimum 2 days
    Available in
    Details & options Included
    • Two helmets + raincoats
    • Delivery & pick-up at the villa
    • 24-hour roadside help
    Model
    • Honda Scoopy · 110cc
    • Yamaha NMAX · 155cc
    • Vespa Primavera · 150cc

    A valid motorbike licence or International Driving Permit (A category) is required.

    Panduan Gili Trawangan & Gili Air: pulau tanpa kendaraan bermotor
    Bicycles & cidomo

    There are no motor vehicles on the Gilis — we arrange comfortable bikes or a cidomo horse cart for getting around.

    Daily, for your stay
    Available in
    Details & options Included
    • Bikes with basket & lock
    • Round-island route map
    Option
    • Adult bicycle
    • Kids' bicycle
    • Cidomo island loop · 1 hour

    In-villa experiences

    Pijat Bali di villa
    In-villa Balinese massage

    A certified therapist comes to your villa with a massage table and everything needed. Traditional Balinese technique: deep pressure, long strokes and acupressure.

    60, 90 or 120 minutes
    Available in
    • All areas
    Details & options Included
    • Massage table, fresh towels & sarongs
    • Your choice of aromatherapy oil
    • Warm ginger tea afterwards
    Duration
    • 60 minutes
    • 90 minutes
    • 120 minutes + body scrub
    Oil
    • Frangipani
    • Lemongrass & ginger
    • Virgin coconut
    • Unscented
    Therapist
    • Female
    • Male
    • No preference
    For
    • 1 person
    • Couple · 2 therapists
    Private chef di villa
    Private chef in the villa

    A chef cooks in your villa kitchen with produce from that morning's market and serves at the table or by the pool.

    About 3 hours including set-up and clean-up
    Available in
    • All areas
    Details & options Included
    • Shopping and a menu agreed with you
    • Table styling with candles
    • Kitchen cleaned afterwards
    Menu
    • Balinese feast (megibung)
    • Seafood barbecue
    • Three-course western
    • Vegetarian / vegan
    Guests
    • 2 guests
    • 3–6 guests
    • 7–12 guests
    Floating breakfast
    Floating breakfast

    Breakfast served on a rattan tray floating in your private pool — everyone's favourite holiday photo.

    Served 7.30–10.00 am
    Available in
    • All areas
    • Villas with a private pool
    Details & options Included
    • Floating tray & flower styling
    • Tropical fruit, pastries, eggs your way
    • Fresh juice & Balinese coffee
    Menu
    • Tropical (fruit & smoothie bowl)
    • Western (eggs, toast, bacon)
    • Indonesian (nasi goreng & satay)
    For
    • 2 guests
    • 4 guests
    Yoga privat di villa
    Private yoga at the villa

    A certified instructor (RYT-200) leads a session on your deck or lawn, tailored to your level.

    60 or 90 minutes
    Available in
    Details & options Included
    • Mats, blocks & straps
    • Fresh coconut afterwards
    Style
    • Hatha (beginner)
    • Vinyasa flow
    • Yin & meditation
    Time
    • Sunrise
    • Sunset
    Dekorasi romantis & flower bath
    Romantic set-up & flower bath

    A surprise for a honeymoon or birthday: petals on the bed, a flower bath, candles and a small cake waiting when you return.

    Prepared while you are out
    Available in
    • All areas
    Details & options Included
    • Fresh petals & candles
    • Flower bath in the tub
    • A handwritten card
    Occasion
    • Honeymoon
    • Birthday
    • Anniversary
    • Proposal
    Add-on
    • A bottle of sparkling wine
    • Small celebration cake
    • No add-on

    Explore & adventure

    Panduan Canggu: surf, sawah, dan kafe terbaik Bali
    Surf lesson

    Learn on beginner-friendly waves with a licensed instructor — most guests stand up on their first session.

    2 hours
    Available in
    Details & options Included
    • Soft-top board & leash
    • Rash guard & reef-safe sunscreen
    • Photos & video from the beach
    • Pick-up from the villa
    Format
    • Private 1:1
    • Small group · max 3
    Level
    • Never surfed
    • Surfed a few times
    • Intermediate
    Snorkeling Jemeluk & USAT Liberty
    Jemeluk & USAT Liberty snorkelling

    A jukung outrigger to the Jemeluk coral gardens, then snorkelling over the WWII wreck at Tulamben with a guide.

    About 4 hours, morning
    Available in
    Details & options Included
    • Jukung boat & guide
    • Mask, snorkel & fins
    • Drinking water & fruit
    • Tulamben entry fee
    Format
    • Private
    • Small group
    Diving bersama dive center PADI
    Diving with a PADI centre

    Discover Scuba if you have never dived, or fun dives for certified divers, with a PADI 5-star dive centre.

    Half day
    Available in
    Details & options Included
    • Full equipment
    • Instructor or divemaster
    • Dive insurance
    Programme
    • Discover Scuba · no licence
    • 2 fun dives · certified
    • Open Water course · 3 days
    Panduan Gili Trawangan & Gili Air: pulau tanpa kendaraan bermotor
    Three Gilis snorkelling by private boat

    Swim with turtles, see the Gili Meno underwater statues and have lunch on an island before heading back.

    About 5 hours
    Available in
    Details & options Included
    • Private boat & captain
    • Snorkel gear & life jackets
    • Snorkel guide
    • Water & towels
    Boat
    • Private speedboat
    • Glass-bottom boat
    Lunch
    • Seafood on Gili Air
    • Picnic on board
    Trip sehari Nusa Penida
    Nusa Penida day trip

    Fast boat from Sanur to Bali's most famous cliffs: Kelingking, Broken Beach and Angel's Billabong.

    Full day · 7 am – 6 pm
    Available in
    Details & options Included
    • Return fast boat
    • Car & driver on the island
    • Lunch & entry fees
    • Villa–Sanur transfer
    Route
    • West (Kelingking & Broken Beach)
    • East (Diamond Beach & Atuh)
    Panduan Jimbaran: seafood sunset, tebing Bukit, dan Kecak Uluwatu
    Uluwatu sunset & Kecak dance

    Uluwatu Temple on its 70-metre cliff, then the Kecak dance against the sun setting over the Indian Ocean.

    About 4 hours · 3.30–7.30 pm
    Available in
    Details & options Included
    • Car & driver
    • Temple & Kecak tickets
    • Sarong & sash
    Dinner
    • Seafood on Jimbaran Beach
    • No dinner
    Sunset Tanah Lot
    Tanah Lot sunset

    Bali's most iconic sea temple, 30 minutes from Canggu — we arrive ahead of the crowds.

    About 3 hours
    Available in
    Details & options Included
    • Car & driver
    • Entry fee
    • Fresh coconut at a clifftop warung
    Add-on
    • Jatiluwih rice terraces in the morning
    • No add-on
    Tur sehari Ubud
    Ubud day tour

    The Tegallalang terraces, the Monkey Forest, Tirta Empul temple and Ubud Art Market in one relaxed day.

    About 9 hours
    Available in
    Details & options Included
    • Car & driver-guide
    • All entry fees
    • Lunch overlooking the rice fields
    Focus
    • Classic (terraces & temples)
    • Arts (craft villages)
    Trekking sunrise Gunung Batur
    Mount Batur sunrise trek

    Climb an active volcano in the dark with a guide and watch the sun rise over the caldera and Lake Batur.

    Pick-up 2 am · back around 10 am
    Available in
    Details & options Included
    • Certified guide
    • Torch & trekking pole
    • Breakfast at the top
    • Villa pick-up
    Add-on
    • Natural hot springs
    • Sunrise by jeep (no hike)
    • No add-on
    Ritual melukat & pura Ubud
    Melukat ritual & Ubud temples

    A purification ceremony at the holy springs of Tirta Empul with a local guide who explains its meaning, then hidden jungle temples.

    About 5 hours
    Available in
    Details & options Included
    • Cultural guide
    • Offerings & ceremonial cloth
    • Entry fees
    Time
    • Morning (quieter)
    • Afternoon
    Kelas memasak Bali
    Balinese cooking class

    A morning market run with the chef, then learn base genep, sate lilit and lawar — and eat what you cook.

    About 4 hours
    Available in
    Details & options Included
    • Traditional market visit
    • All ingredients & apron
    • Recipe booklet
    Location
    • In your villa kitchen
    • At a Balinese family compound
    Menu
    • Balinese classics
    • Vegetarian
    Lempuyang & Tirta Gangga
    Lempuyang & Tirta Gangga

    A pre-dawn start for the Lempuyang Gates of Heaven framing Mount Agung, then the royal water palace of Tirta Gangga.

    About 6 hours
    Available in
    Details & options Included
    • Car & driver
    • Temple tickets & shuttle
    • Sarong
    Add-on
    • Tirta Gangga rice walk
    • No add-on
    Panduan Bedugul: danau kembar, kabut, dan stroberi pegunungan
    Lakes, Handara gate & Jatiluwih

    Ulun Danu Beratan temple in the morning, the twin-lake viewpoints at Wanagiri, then the UNESCO-listed Jatiluwih terraces.

    About 7 hours
    Available in
    Details & options Included
    • Car & driver
    • All entry fees
    • Lunch overlooking the terraces
    Add-on
    • Strawberry picking
    • Canoe on Lake Tamblingan
    • No add-on
    Panduan Bedugul: danau kembar, kabut, dan stroberi pegunungan
    Northern waterfalls trek

    Forest trails to the Banyumala twin falls or the mighty Sekumpul, with a swim in the natural pools.

    About 5 hours
    Available in
    Details & options Included
    • Local guide
    • Entry fees
    • Water & snacks
    Waterfall
    • Banyumala · easy trek
    • Sekumpul · moderate trek
    Pantai selatan & sunset Merese
    South-coast beaches & Merese sunset

    Tanjung Aan, Mawun and the Sasak village of Sade, finishing with sunset from Merese Hill.

    About 6 hours
    Available in
    Details & options Included
    • Car & driver
    • Guide at Sade village
    • Water & fresh coconut
    Add-on
    • Boat around Gerupuk bay
    • No add-on
    Panduan Tanjung & Sire: Lombok Utara, air terjun Senaru, dan kaki Rinjani
    Senaru waterfalls

    Sendang Gile and Tiu Kelep below Rinjani: jungle paths, clear rivers and the Senaru traditional village with a local guide.

    About 6 hours
    Available in
    Details & options Included
    • Car & driver
    • Senaru guide
    • Entry fees & lunch
    Add-on
    • Senaru traditional village visit
    • No add-on
    Trip services

    Pick your villa, then add the trip

    Services are chosen at checkout, so we can match them to your villa and dates.

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